They arrived the same afternoon, kept everything low-key with the neighbours and left the flat safe to enter again. Paperwork for the landlord came the next morning.
What our customers say
What customers across Newcastle say about our biohazard, trauma and specialist cleaning work, gathered from the platforms below.
Every platform, one honest picture
Reviews left on our Google Business Profile by verified customers.
21 reviewsIndependently collected reviews with verification checks.
9 reviewsVetted trade membership with customer feedback checks.
7 reviewsCustomer reviews on our Yell business listing.
4 reviewsVerified UK business directory reviews.
3 reviewsRecommendations from our Facebook business page.
2 reviewsWords from around the city
Straightforward from the first call. Clear price, turned up when they said, and the loft is completely cleared of guano and disinfected.
Very professional team and the house is transformed. Only minor gripe was parking took a while to sort on our street; the work itself was faultless.
Called at 9am, team on site by lunchtime in a plain van as I asked. Everything explained before they started and the quote did not change.
Two other cleaners had a go and the smell always came back. These lads found the source under the floor, treated it properly and it has not returned.
Water extracted, floors dried out and everything sanitised over three visits. They kept me informed at each stage and left the kit running between visits.
They dealt with my late father's flat with real care. Quietly got on with it, checked before removing anything personal, and the place was spotless.
Sewage backup in a basement unit. They were not the cheapest quote but they were the only ones who explained the disinfection process properly. Slight delay on the certificate arriving but it came.
Black mould in the back bedroom dealt with at the source rather than just wiped over. They showed me the moisture readings before and after.
About our reviews and our work
Where can I read your reviews?
Right here, and on each platform directly. We collect feedback on Google, Trustpilot, Checkatrade, Yell, FreeIndex and Facebook, and this page summarises all of them in one place.
Are these reviews from local Newcastle customers?
Yes. Our work is concentrated in Newcastle upon Tyne and the areas closely around it, so the reviews come from customers in districts like Heaton, Gosforth, Jesmond, Fenham and Byker.
Do you work in my area?
If you are in or around Newcastle, yes. We cover every district of the city and travel further for bigger or more serious jobs. Call 0191 666 0378 and we will confirm.
Can I leave a review after my job?
Please do. Honest feedback on any of the platforms above helps other people in difficult situations find a team they can trust.
Do you handle both domestic and commercial work?
Yes. We clean for private homes, landlords, letting agents, housing providers and businesses across Newcastle, from single rooms to full commercial premises.
What certifications does the team hold?
Our technicians are COSHH trained for hazardous material handling, work under full PPE protocols, and all waste moves through licensed carriers with documentation.
How do I get a quote?
Call 0191 666 0378 or use the quote form on our home page. We give a clear written quote before any work starts, with no obligation.
Join the customers above
Newcastle Bio Team handle biohazard, trauma and specialist cleaning across Newcastle upon Tyne. Call 0191 666 0378 for an honest assessment and a written quote.